trezor.io/start — Official Trezor® Start & Setup Guide

Why start at trezor.io/start?

trezor.io/start is the verified entry point for setting up any Trezor® Wallet. Using the official start page reduces the risk of phishing and ensures you download authentic installers for the Trezor Suite App and Trezor Bridge. Always confirm the URL before downloading software or entering any information—this small step prevents many common scams.

Step-by-step setup (quick overview)

Follow these core steps to complete a safe initialization:

Open the official page: trezor.io/start.
Connect your Trezor® Hardware Wallet to your computer with a good USB cable.
Download and install the Trezor Suite App (or use the web Suite if preferred).
If required for browser use, install Trezor Bridge.
Create a PIN, write down your 12–24 word recovery seed exactly as shown, and store it offline.

Trezor Suite & Bridge — what they are

The Trezor Suite is the official desktop and web application for managing coins, transactions and device settings. The Trezor Bridge is a lightweight helper that enables secure communication between your browser and the hardware device. Use the Suite for firmware updates and device configuration to avoid “Can’t verify Trezor Wallet” errors.

Troubleshooting common login issues

During setup you may encounter messages like Trezor login not working, Unable to login Trezor, or Error Connecting Trezor Account. Typical fixes include:

Reinstall or update Trezor Suite and Trezor Bridge.
Try a different USB cable or port (avoid passive hubs during setup).
Use the desktop Suite if the browser-based Suite shows “Trezor Suite App not Working.”
Temporarily disable extensions that manage USB devices or block scripts.

Account recovery & 2FA model

If you lose access to your device, use your recovery seed to restore accounts through the Suite. Unlike centralized services, there is no universal Trezor 2FA reset — Trezor® relies on on-device PINs and the seed phrase. Keep your seed offline and secure; without it, recovery is not possible.

When to contact support

If problems persist after standard troubleshooting—especially hardware errors, persistent login failures, or firmware issues—consult the Trezor Help Center for official guides, or open a support request there. Use only official channels to avoid impersonators.

Quick links

FAQ — fast answers

1. How do I start at trezor.io/start?: Go to the page, connect your device, and follow the guided flow to download Suite/Bridge and initialize your wallet.
2. Why won’t my Trezor® login?: Often caused by outdated Bridge/Suite or a faulty USB cable. Update both apps, try another port or the desktop Suite.
3. Can I recover without the recovery seed?: No—your recovery seed is the only reliable backup. Without it you cannot restore your accounts.
4. What is the role of Trezor Bridge?: Bridge enables browser-based Suite to communicate with the hardware device securely; install it when prompted.
5. Why does the Suite say “Can’t verify Trezor Wallet”?: It may indicate a corrupted or unofficial download. Revisit trezor.io/start and reinstall official software.
6. Where do I get help for persistent errors?: Use the Trezor Help Center for step-by-step troubleshooting and support contacts.

Open trezor.io/start